Q: What should I do if the power line to my house comes down on my yard, sidewalk or street?
A:
• Immediately call Toronto Hydro at 416-542-8000 (press 1) AND 911!
• Do not touch the line!
• Wear rubber-soled shoes and shuffle if you must walk nearby.
• Keep people, pets and cars away from the line!
• If you must move the power line, do so with a dry stick or board and immediately call Toronto Hydro at 416-542-8000 (press 1).
Q: What should I do if one of the City’s power lines (on the high poles) comes down in my area?
A:
• Immediately call Toronto Hydro at 416-542-8000 (press 1) AND 911!
• Take special care to avoid any contact with these high-voltage lines!
Q: How do I get electricity if the power goes out?
A:
• Use a generator if you have one, or ask a next-door neighbour if you may share theirs. You might also want to consider collaborating with neighbours to purchase one to share. Note: Follow the safety and other usage instructions carefully!
• Purchase a hand-crank mini generator, such as the K-TOR® Pocket Socket to have on hand to charge small devices such as mobile phones, tablets, flashlights, digital cameras and handheld radios.
Q: How do I charge my cell phone (and other small electronics) if the power goes out?
A:
• Charge it from your car or keep a spare “power pack”
• Purchase a hand-crank mini generator, such as the K-TOR® Pocket Socket to have on hand to charge small devices such as mobile phones, tablets, flashlights, digital cameras and handheld radios.